Safe Shopping Guarantee
This website takes every precaution to protect our users' information. Our shopping cart incorporates industry-standard secure server software (Secure Socket Layers) provided by GeoTrust into sensitive sections of our store. All online transactions at WineCoolerDirect.com are handled using this encryption technology. When you enter your credit card number into the order form, it is transmitted across the internet in an encrypted (scrambled) form, then decoded when it gets out. For added security, we also encrypt the credit card number when it is stored on disk.
Paymentech Services, a state-of-the-art credit card verification service, keeps WineCoolerDirect.com's transactions secure by encrypting all of your personal information while validating the transaction. We use RSA encryption technology to scramble your data so that it would be virtually impossible to break into.
There are two ways to make sure you are browsing secure pages. Both Internet Explorer and Netscape Navigator indicate secure modes with a symbol - the image of a closed padlock. You will know the information is protected if the closed-lock symbol pops into view in the lower right or left-hand corner of your screen while you are checking it out. You can also verify secure pages by checking the address, or URL, listed on the scroll bar. If you spot an "s" after the "http" at the beginning of the address, you know that you're browsing in a secure environment.
While we use SSL encryption to protect sensitive information online, we also protect user information offline. All of our customer information is restricted within our offices. Only employees who need it to perform a specific job are granted access to personally identifiable information. ALL WineCoolerDirect.com employees are kept up-to-date on our security and privacy practices. Each quarter, as well as any time new policies are added, our employees are notified and reminded about the importance we place on privacy, as well as what they can do to ensure our customer's information is protected. Your safe shopping is our goal!
At WineCoolerDirect.com, we are doing everything in our power to protect your financial security. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent billing as a result of shopping at WineCoolerDirect.com, we will cover your liability up to $50. This applies ONLY if the unauthorized use of your credit card resulted through no fault of your own while using the WineCoolerDirect.com secure server. You must always notify your credit card provider in accordance with their reporting rules and procedures.