Frequently Asked Questions

Click on one of the questions below to see its answer.



Company Information


  • How Can I Contact You?


  • What is your customer service philosophy?


  • Where are you located?


  • Who is WineCoolerDirect.com



Our Product Line


  • Is one of your products right for me?


  • What if I can't find my appliance on your site?


  • What kind of products do you sell?



Ordering Help


  • Do I have to pay sales tax?


  • Do all of your products come with Warranties?


  • Do you offer nationwide delivery service?


  • How can I check my Order Status?


  • How can I pay?


  • What is your return policy?


  • When should I expect delivery?